Build Process

The Site Survey: What Happens on Your First Visit

What our team measures, photographs and asks on your first visit — and why it defines everything that follows.

By Arden & Oak Technical Team 2 min readUpdated 2026-02-13

The site survey is the single most important visit in the entire build process. Nothing gets designed, priced or manufactured until we've stood in your garden, measured it accurately, listened to how you want to use the room, and identified any constraints that could affect the design. It takes 1-2 hours and is completely free.

What we measure and photograph

  • Overall garden dimensions and the intended footprint area
  • Boundaries — fences, walls, hedges and their heights
  • Existing services — where the mains electric, water and drains run
  • Access — the width of the side gate, path condition, tree overhang, driveway
  • Ground conditions — soil type, levels, existing drainage, any obvious obstructions
  • Light and orientation — where the sun sits at different times of day

What we discuss

Beyond the physical survey, we spend time understanding what you actually want from the room. What will you do in there? Who else will use it? What have you seen elsewhere that you love (or hate)? Are there any specific limits on budget or timing? These conversations shape the design proposal we come back with a few days later.

Frequently asked

Questions we hear on this topic

Take the next step

Ready to create your own garden room?