Our commitment to WCAG 2.2 Level AA accessibility — the features in place, known limitations, and how to report issues.
Arden & Oak is committed to making our website accessible and usable for as many people as possible, regardless of ability, technology or circumstances.
We believe everyone should be able to explore our products, request quotations and access information about our services without unnecessary barriers.
We are continually improving the accessibility of our website as new technologies, guidance and standards evolve.
We aim to develop and maintain our website in accordance with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Where reasonably practical, we aim to ensure our website is:
These principles help make websites more accessible for people using:
The Arden & Oak website has been designed to include features such as:
Where appropriate, images include alternative (ALT) text to assist visitors using screen readers.
Decorative images may not contain alternative text where they do not provide meaningful content.
We aim to ensure sufficient colour contrast between text and backgrounds.
Information is never intentionally conveyed using colour alone.
Where possible, all major areas of the website can be accessed using a keyboard without requiring a mouse.
Visitors should be able to:
using standard keyboard controls.
Our website has been designed to work across:
Content automatically adapts to different screen sizes to improve readability and usability.
Where downloadable PDF documents are provided, we aim to ensure they are:
If you require any document in an alternative format, please contact us and we will do our best to assist.
Where practical, we aim to provide:
As our website develops, we will continue improving the accessibility of video content.
Despite our commitment to accessibility, some areas of the website may not yet fully meet every accessibility standard.
Examples may include:
We continually review these areas and aim to improve them wherever possible.
Some areas of our website rely on services provided by third parties, including:
Whilst we select reputable providers, we cannot guarantee the accessibility of external services.
If you experience difficulty accessing any part of our website, we encourage you to contact us.
Please include:
We will make every reasonable effort to resolve the issue promptly.
If you require information in an alternative format, such as:
please contact us and we will endeavour to provide a suitable version where reasonably possible.
Accessibility is an ongoing process.
As our website evolves, we will continue reviewing:
to improve accessibility wherever practical.
If you have any questions regarding the accessibility of our website, please contact:
We welcome feedback and appreciate any suggestions that help us improve the accessibility of our website.
This Accessibility Statement will be reviewed regularly and updated whenever significant changes are made to the website or relevant accessibility standards.
Last updated · February 2026
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