How to order

Simple to order. Small deposit, balance when it’s built.

A small deposit secures your date, and the balance is only due once your room is finished, signed off and you’re happy. Here’s exactly how it works and how long each stage takes.

  1. 01

    Send us your details

    Day 1

    Design your room in the configurator, request a quote or give us a call. Tell us your size, finishes and roughly when you'd like it built.

  2. 02

    Confirm your quote & build date

    Within a few days

    We go through the design with you, confirm the price and agree a build date that suits you. Then you secure the date with a deposit.

  3. 03

    Windows & doors ordered

    2–4 weeks

    Your 10% deposit lets us order your windows and doors straight away. We prepare the timber frame, cladding and materials for your build.

  4. 04

    We build your room

    Around 2 weeks on site

    Our own team builds the room in your garden, from foundations and frame through to roof, glazing, cladding and interior finish.

  5. 05

    Sign-off & handover

    Completion day

    We walk round the finished room with you. Once you've signed it off and you're happy, the balance is due that day.

Securing your build date

Two ways to book, depending on when you want to build.

Building 3+ months away
£250Build-date deposit
  • Reserves your build date in our diary
  • Taken off your final price, never an extra cost
  • Refundable up to 4 weeks before your start date
  • Your 10% deposit is then due 4 weeks before the start date
Building in the next few months
10%Order deposit
  • 10% of your total order price
  • Lets us order your windows and doors immediately
  • Build starts around 2–4 weeks later
  • Taken off your final price
Payment terms

When you pay, at a glance.

To secure a date 3+ months away
£250 build-date deposit
Refundable until 4 weeks before start
4 weeks before start (or on ordering, if sooner)
10% deposit, less any £250 paid
Windows & doors ordered
Completion day, once signed off
Remaining balance
By bank transfer

All deposits are taken off your final price. The balance is paid by bank transfer on completion day.

Questions

Ordering FAQs

Do I pay anything up front to get a quote?+

No. Quotes, design help and advice are free. You only pay a deposit once you're happy with the design and price and want to book a build date.

Can I get the £250 build-date deposit back?+

Yes. If you change your mind, the £250 is refundable up to 4 weeks before your agreed start date. Within 4 weeks of the start date it's no longer refundable, as your windows and doors are being ordered.

Why is the 10% due 4 weeks before the build?+

Windows and doors are made to order for your room. The 10% deposit lets us order them in time, so everything is ready for your build date.

When do I pay the rest?+

Not until the room is finished. On completion day we walk through it with you, and once you've signed it off and you're happy, the balance is paid by bank transfer that day.

How long does the whole process take?+

Usually around 4–6 weeks from paying the 10% deposit to handover: 2–4 weeks while your windows and doors are made, then around 2 weeks on site. You can also book a date further ahead with the £250 build-date deposit.

Ready to start? Send us your details.